How long will it take before I receive my framed print?

It generally takes one to two weeks to receive your framed print.

After your order is received, the image is printed and then allowed to outgas for 24 hours. After outgassing, custom framing can take up to five days.

Livestock currently offers shipping via FedEx Ground, which takes three to seven days, depending on your proximity to Portland.

What is Livestock’s return policy?

Satisfaction is guaranteed.

Livestock believes in delivering a rewarding experience. If you are not happy with your order or it is damaged in transit, please email us at (customerservice@livestockframing.com) to receive your choice of a newly framed print or full refund.

Please note we do our very best to ensure your order arrives in perfect condition. All orders are shipped in a bespoke box made specifically for frames.

What type of image files does Livestock accept?

Livestock’s website accepts: TIFF, JPEG, PSD, PDF. Files up to 100 MB can be uploaded.

If you have another file type that you’d like printed and framed, please reach out to us directly by email (customerservice@livestockframing.com) and we’ll do our best to accommodate you.

How do I care for my framed print?

To ensure the longevity of your framed print, avoid hanging in a location where it will be exposed to direct sunlight for extended periods of time.

Simply use a slightly damp cloth in order to clean the frame and Plexi front.